Privacy Policy
Privacy Policy
Last updated: 2026-04-22
KORKAIIDEA (“we”, “us”, “our”) is a real estate services provider operating at korkaiidea.com. This policy explains what personal information we collect, how we use it, and the rights you have under Thailand’s Personal Data Protection Act (PDPA, B.E. 2562) and comparable data protection laws.
1. What we collect
- Contact form data — name, phone, email, service interest, and message you submit via the inquiry form.
- Automatic usage data — IP address (truncated), user agent, referring URL, pages visited. Collected only after you accept analytics cookies.
- Cookies — a consent cookie to remember your choice, plus optional analytics/marketing cookies you explicitly accept.
2. How we use it
- To respond to your inquiry and deliver the services you request.
- To fulfill contractual and legal obligations (e.g., tax records, anti-money-laundering where applicable).
- To improve the website experience (only with analytics consent).
3. Legal basis (PDPA s.24)
We process personal data on the following bases: your consent (marketing, optional analytics), performance of a contract (service delivery), and legitimate interest (security, fraud prevention, basic access logs).
4. How long we keep it
- Inquiry submissions: up to 24 months from last contact.
- Accounting / invoicing data: 10 years (Revenue Code requirement).
- Web usage logs (anonymised): up to 12 months.
5. Your rights
Under the PDPA you can request access, correction, deletion, portability, objection, restriction, or withdrawal of consent at any time. Contact us at contact@korkaiidea.com; we respond within 30 days.
6. Sharing
We do not sell personal data. Data may be shared with: (a) service providers we engage (email delivery, hosting, analytics — each bound by equivalent data protection obligations); (b) authorities where required by law.
7. Security
We apply reasonable administrative, technical, and physical safeguards (HTTPS, access controls, backups). No online service is perfectly secure; please use strong, unique passwords if you hold an account with us.
8. Cross-border transfers
Some processors may operate outside Thailand. Where this applies, we use PDPA-compliant safeguards (such as adequacy decisions or standard contractual clauses).
9. Contact / Data Protection
Email contact@korkaiidea.com or call +66 99 442 8956. If you are not satisfied with our response you may lodge a complaint with the Personal Data Protection Committee.
10. Changes
We may update this policy from time to time. Material changes will be announced on the homepage for at least 14 days before taking effect.